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General Q&A

  • Do you offer subscriptions?
    Yes! Subscriptions are available only on standard formulas. When you require a complete custom formula, you will re-order as needed.
  • Can my order be customized?
    Yes. Customization is what we do best and at the best cost! You can choose the custom formula package and follow the instructions throughout your order. Make sure to complete all questions. Or, you can place in your order notes any allergies or special request to qualify an existing product to be made for you.
  • How long have you been in business?
    BrewJah, roots + herbs, is a fresh new start created by J Crystal Profit. Autumn 2023 launches the new beginning of BrewJah, bringing 30 plus years of experience as an herbalist and a metaphysical healer. Learn more in our free sessions we offer each month.
  • Do you offer wholesale and bulk prices?
    We offer bulk items custom made for your clientele. These prices are negotiable based on ingredients. Please email to inquire.
  • Do you offer personal and private classes and training?
    Yes! Group classes are offered through BrewJah Academy, and through a private Secret Sphere. Our personal and private sessions are offered daily by appointment online. You can also schedule an in-person session. To schedule an in-person session you must first reach out by email to Classes are open to all. We also specifically design material for Afro-American women and men to overcome false information and stigma surrounding the occult science of medicine.
  • How much is shipping?
    We offer flat rate cost and weight starting at only $5. Priority flat rate is $15. Free shipping is available when your order reaches a minimum of $99.
  • Can I choose my carrier?
    Currently, we only use USPS for competitive rates and delivery options.
  • How long does it take my order to ship?
    Your order once received is cued for packaging. This phase entails giving you a fresh made to order brew. This process can take from 2 to 5 days. Once your order is made it is packaged, weighed and labeled. When mailed priority or first class you will receive an estimated shipping time of 3 to 7 days. The overall turn around time for shipping once your order is received is from 5 to 12 days.
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